SERVICE&PARTS
GENUINE FOTON PARTS
world-class warehousing management information system
Foton Motor Group has established three major parts logistics center in China, covering nearly 400 acres, the total investment of more than 2.5 billion dollars. With elevated three-dimensional warehouse, modern equipment, world-class warehousing management information system, bar code Reading technology, PDA mobile terminals and so on, we have achieved a high degree of information warehousing management. Foton has built distribution centers in Panama, Dubai, Germany, Russia, Indonesia, Brazil, Thailand, Kenya and other countries.
RELIABLE QUALITY
Technical conditions of all parts are strictly reviewed by R&D institute and Quality Management Department for optimal quality.
HUGE ASSORTMENT
Huge assessment and No.1 inventory of FOTON have a complete range of parts, covering over 160000 types of after-sales parts for all models of the Foton series.
DISTRIBUTION SYSTEM
Outstanding supply ability: All parts are supplied by specified suppliers of vehicle and FOTON has established strategic cooperation with suppliers of key parts based on a sound supplier management system.Parts distribution centers have been set in main areas and countries around the world, cooperating with global leading logistics suppliers like DHL and CEVA, a 3-level parts supply system with CDC, RDC and NDC as the core is taking shape.
OTD SYSTEM
Overseas parts supply adopts OTD system developed by global leading suppliers like Accenture, SAP and IBM and forms strategic cooperation with the suppliers.
GLOBAL PARTS SUPPLY
GLOBAL PARTS SUPPLY
Overseas parts supply is realized via an assurance and supply system based on the three parts logistics centers in China and RDC, NDC and TDC off China.
The system ensures global agents to acquire parts in time and effectively.
GLOBAL PARTS CENTERS
We have 3 RDCs in Panama, Dubai and Germany, 6 NDCs in Moscow, Yekaterinburg, Brazil, Kenya, Thailand and Indonesia. We also cooperate with dealer for warehouse such as Philippines and Mexico. The distribution system gives us strong timeliness: 85% parts will be fulfilled when we received the orders, procurement cycle 7-25 days, packaging cycle 3-5 days, more than 98% orders will be fulfilled in 30 days.
QUALITY PARTS
In order to provide customers with cost-effective famous-branded parts, improve the after-sales service quality and customer satisfaction, and facilitate the customers’ purchase of spare parts, at the end of 2016, Foton Motor established its business of excellent spare part service. It makes full use of Foton Motor’s advantageous resources and distribution channels around the world, centers around the auto part products with a great versatility, easy to wear and a great market demand, and also takes into account the individual needs of customers. At present, the main varieties are filters, clutch pressure plates and driven plates, four matching parts, generators, starter and so on
BRAND2323
The brand-new accessory developed by Foton Motor, Automate, enjoys the same quality assurance as other products of Foton brand.
QUALITY
We have a strict quality management system, and develop high-level suppliers at home and abroad. Our three-guarantee term is more favorable than our peer traders, and if problems arise within the quality guarantee period, we shall replace the products free of charge. Our professional logistics packaging and transportation management are based on Foton’s accessory logistics system, able to deliver quality spare parts in a fast way without damage.
PRICE
We have selected high-quality resources, and directly supply to the terminal dealers, which can reduce transportation, warehousing and other intermediate steps, greatly reducing customer costs.
BRAND2323
The brand-new accessory developed by Foton Motor, Automate, enjoys the same quality assurance as other products of Foton brand.
QUALITY
We have a strict quality management system, and develop high-level suppliers at home and abroad. Our three-guarantee term is more favorable than our peer traders, and if problems arise within the quality guarantee period, we shall replace the products free of charge. Our professional logistics packaging and transportation management are based on Foton’s accessory logistics system, able to deliver quality spare parts in a fast way without damage.
PRICE
We have selected high-quality resources, and directly supply to the terminal dealers, which can reduce transportation, warehousing and other intermediate steps, greatly reducing customer costs.
QUALITY PARTS
In order to provide customers with cost-effective famous-branded parts, improve the after-sales service quality and customer satisfaction, and facilitate the customers’ purchase of spare parts, at the end of 2016, Foton Motor established its business of excellent spare part service.
AUTOMATE PRODUCTS IMAGE
Text description In June 2022, Foton fully upgraded the packaging of AUTOMATE products, highlighting the Foton's genuine LOGO, which enables the end-consumers to recognize and accept the AUTOMATE brand more easily.
AUTOMATE BRAND INDEPENDENT PACKAGING
In June 2022, Foton fully upgraded the packaging of AUTOMATE products, highlighting the Foton's genuine LOGO, which enables the end-consumers to recognize and accept the AUTOMATE brand more easily.
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